In 2014, over 22,500 tons of garbage were collected in the City.
- Current Fees
- Holiday Schedule
- Reporting Missed Garbage
- Special Services Assistance
- About Automated Collection
- Bears and Your Trash
- Directions to the Buncombe County Landfill and Transfer Station
As of July 1, 2016, the City of Asheville residents and businesses will be charged a $14.00 monthly solid waste fee on the combined utility bill. This is the bill that comes every other month with fees for water, stormwater, sewer and solid waste. In 2013, the cost to provide solid waste service to Asheville residents was $5.9M. The total fees collected from residents in the same year generated $1.28M. This fee supports the City’s short term operational costs including fuel in the solid waste vehicles and trash containers. It also funds the long term waste reduction strategy which in this budget year will pay for:
- The increased cost to run the solid waste collection operation (people, equipment, fuel)
- Re-routing collection routes to reduce fuel usage
- Conducting a residential compost collection feasibility analysis
- Providing public recycling on sidewalks downtown, on Haywood Road and in Biltmore Village
- Providing education about recycling and waste reduction to the general public
The City of Asheville collects regular household trash once per week. Residents should place containers at the curb no later than 7 a.m. on their collection day, and containers should be removed from the curb no later than 11 p.m. on the same day. Collection days are based the residential location within the city. View the Collection Schedule Map – it shows collection days by geographic area. Enter your property information in the Collection Day search tool.
The sanitation division will be closed on the following holidays: Thanksgiving, Christmas and New Year's Day. If one of these holidays fall on a normal collection day, trash service will be suspended for that day and will resume the day after, pushing trash collection back one day. For example, if a holiday occurs on a Monday, Monday collection will occur on Tuesday, Tuesday collection will occur on Wednesday, Wednesday collections will occur on Thursday, and Thursday collections will take place on Friday. Residents should place containers at the curb no later than 7 a.m. on their collection day, and containers should be removed from the curb no later than 11 p.m. on the same day.
Contact the City of Asheville Customer Service Division at (828) 251-1122, Monday-Friday, 9 a.m.-5 p.m.
The City of Asheville has a "special service" policy for residents who are unable to get their trash and/or recyclables to the curb on their collection days. The Code of Ordinances, Chapter 15 Solid Waste Management, Section 15-48 Special Service states: "Hardship cases such as age, disability or infirmity, when confirmed by the Solid Waste Manager may be afforded the special service of refuse carryout and carry-back upon application." For further information and an application, download the Special Service Form (requires Acrobat Reader).
What can be placed in the roll cart containers?
Only bagged household trash can be placed in the roll cart containers. Do not place yard waste, brush or any construction debris in the roll carts. In addition, only 95 gallon roll carts issued by the city can be used with automated collection. Trash left outside the container will not be collected, and containers that are overfilled, blocked or turned the wrong way cannot be emptied.
What can not be placed in the roll cart containers?
- Grass Clippings - Homeowners may compost or leave grass on yard to fertilize lawn.
- Garden Waste - Including vines and waste from flower or vegetable garden, i.e., corn husks, etc.
- Medical Waste - Call your medical provider for advice on where to dispose of this material.
- Construction & Building Materials - Bricks, cement, lumber, plaster, roofing material and sheet rock can be taken to the landfill by homeowner. Call (828) 250-5462.
- Auto Parts - Antifreeze, motor filters, scrap parts, batteries and tires. Most stores will take car batteries. Tires can be taken to the landfill by homeowner.
- Hazardous Waste - Any liquid or petroleum products such as motor oil, brake fluid, paint, paint thinner, lead acid batteries, wood preservatives and wood stains, drain and oven cleaners, poison, herbicides, pesticides, etc.
As a resident in bear country, you can avoid attracting bears and prevent conflicts from occurring. There are many things that can be done to minimize or eliminate the chances that bears will get into garbage or become a problem in an area. Implement these solutions as soon as the problem starts - or before problems occur. Read about co-existing with bears. Read more about bear resistant trash containers. Anyone planning to purchase a bear-resistant container for use within the City should contact the City of Asheville Sanitation Division first to ensure compatibility.
Where should containers be placed?
Carts must be placed at least five feet from obstacles such as other trash or recycling containers, utility poles, mailboxes, trees, and parked cars. Carts must be within two feet of the curb edge. Make sure the container handle faces away from the street toward your home.
How can I get an additional container?
One roll cart has a 95 gallon capacity and will be sufficient for most households. Additional carts can be provided for a monthly fee of $14.00, which is included on combined utility bills. Call (828) 251-1122 for information about getting an additional cart.
Report broken or missing carts
Over time, carts may become damaged or broken. Carts may also go missing when carts are accidentally dropped into the automated trucks or due to neighborhood misunderstandings. Call (828) 251-1122 to report broken or missing carts.
BUNCOMBE COUNTY LANDFILL and TRANSFER STATION
City of Asheville Sanitation Services
Public Works Department
Jes Foster, Sanitation Division Manager
Physical address: Public Works Building, 161 S. Charlotte St.
Mailing address: P. O. Box 7148, Asheville, NC 28802
Sanitation Hours: 7 am - 5:30 pm Monday - Thursday
Office: (828) 259-5857